WE SHARE SOCIAL VALUE
IN 2020, WE STRENGTHENED OUR COMMITMENT TO GENERATING SOCIAL VALUE AND CONTRIBUTING TO PEOPLE’S QUALITY OF LIFE. TO THIS END, WE IMPLEMENTED STRATEGIES TO ADDRESS THE MOST URGENT ISSUES FOR OUR EMPLOYEES, SUPPLIERS, CUSTOMERS, AND COMMUNITIES, PRIORITIZING HEALTH AT ALL TIMES.
Use innovative tools to attract the best talent.
Offer specialized training options to develop personal competencies.
Create development programs to promote growth opportunities within the company.
Offer competitive compensation surpassing the market average.
Offer benefits that ensure the health and well-being of our employees and their families.
Design activities that promote integration, communication, trust, and camaraderie among employees.
Our employees are the basis of our success as a company. We reward their commitment and effort by providing them with the best tools for their comprehensive development and by ensuring safe and optimal workspaces.
DURING 2020, WE WERE GRANTED THE HUMAN RIGHTS CAMPAIGN (HRC) EQUALITY CERTIFICATE IN RECOGNITION OF A SERIES OF COMPANY PRACTICES, INCLUDING ESTABLISHING A DIVERSITY AND INCLUSION COMMITTEE, UPDATING OUR DIVERSITY POLICIES, OFFERING ONLINE WORKSHOPS ON DIVERSITY AND INCLUSION, AND FOSTERING A CULTURE OF RESPECT FOR AND AWARENESS OF GENDER, LGBT+, AND HARASSMENT ISSUES. WE OBTAINED THE MAXIMUM SCORE FOR THE 100 ITEMS EVALUATED.
In terms of the hazards inherent to our activities, OUR HEALTH AND SAFETY MANAGEMENT SYSTEM (HSMS) aims to:
To learn more about the details of our HSMS, please visit the Health and Safety section of our website.
1 These figures include information on IEnova’s employees and the company’s strategic partners (contractors).
2 Total Recordable Incidents Rate (total recordable accidents* 200,000 / total hours worked).
3 Lost Time Accident Rate (accidents with lost time * 200,000 / total hours worked).
4 Days Away From Work.
Employees were warned to take precautions before traveling.
Hand sanitation stations were installed at all our assets.
Employees who were feeling sick were asked to stay home (starting on February 10th).
Potential scenarios for continuing operations of essential and non-essential activities were discussed and prepared.
The use of face masks was implemented for all employees, contractors, and visitors.
Employee lists were reviewed in order to determine how to divide critical personnel into rotating groups.
The decision was made to employ remote control systems to monitor operations and provide Customer Service through call centers.
Restrictions were applied to domestic and international travel.
An intranet was developed with relevant COVID-19 information.
Filters and health monitoring stations were installed at all access points at all facilities.
A home office policy was implemented for all non-essential activities and a tool kit on how to better manage working from home was delivered to employees. More than 1,000 employees adopted this work model.
Daily reports were made to senior management on employees with flu symptoms, respiratory ailments, or other symptoms (starting on March 15th).
Additional measures were implemented to select essential personnel, with energy-related activities being deemed critical.
Health and safety protocols were developed and implemented at all facilities, in compliance with the established regulations and the provisions of the Ministry of Health (Secretaría de Salud) in Mexico.
A system of social distancing wristbands was implemented at all work sites.
Safe-return kits were assembled.
Workstations were adapted, including the installation of physical barriers.
Reimbursements for home office spaces were offered.
Online sessions with information on COVID-19 and other issues related to health and well-being.
Implementation of cleaning protocols for vehicles and office spaces.
Periodical review of all COVID-19 information that has been developed, printed, or distributed, as well as related IEnova policies.
Adoption of guidelines issued by the relevant authorities, including the World Health Organization (WHO), Center for Disease Control (CDC), Occupational Safety and Health Administration (OSHA), and the Ministry of Health in Mexico.
Implementation of a comprehensive email communications strategy to keep employees informed and to share encouraging messages from senior management.
THE MAIN ACTIVITIES OF OUR SUPPLY CHAIN ARE FOCUSED ON PROVIDING MAINTENANCE SERVICES TO OUR FACILITIES, BUILDING FACILITIES, AND SUPPLYING MAJOR EQUIPMENT.
1 Percentages in domestic and foreign numbers and spend were adjusted from prior reports given that the domestic supplier category was modified to include only companies that are legally constituted in Mexico.
At IEnova, we are committed to building and operating the necessary energy infrastructure to contribute to the economic, social, and environmental development of the communities to which we belong.
Since establishing and maintaining a relationship with our communities is paramount, we have a team dedicated exclusively to serving them.
To better understand our communities and diverse stakeholders, we have a Social Management System in place that fosters the establishment of optimal and respectful relationships that are based on constant dialogue and timely response.
We are strongly committed to contributing to the social and human wellbeing of the communities where we operate and to which we belong. As a result, for 23 years we have carried out a variety of activities aimed at improving the quality of life of millions of Mexican people.
1 Amount granted through in-kind donations.
2 Includes donations granted by Fundación IEnova, the Energía Sierra Juárez and Los Ramones Norte Pipeline social projects, as well as donations granted by the Ensenada Trust and by projects under construction and assets in operation that allocated funds to social works in 2020.
allocated to support communities affected by the COVID-19 pandemic in 22 states in Mexico.
We partnered with 9 organizations in two areas of giving:
Medical equipment and protection supplies: delivered approximately 170,081 units (including Tyvek protective suits, safety glasses, N-95 facemasks, gloves, and medical equipment including 264 Philips Respironics E30 ventilators, 52 ventilator circuits, and 7 vital signs monitors) in 19 states.
Food security: delivered 36,537 packages (basic food supply packages and personal hygiene kits) in 13 states and partnering with 6 organizations.
El Museo Nacional de Energía y Tecnología (MUNET).
Resilient Schools Program of the Mexican Red Cross (that will train students and teachers on how to act in case of emergency, including natural disasters).
Support in Case of Natural Disasters Program (benefiting the victims of the Tabasco floods).
to support 20 multi-annual projects through 11 organizations in the following areas of giving:
Scholarships for talented university-level students.
Infrastructure improvements in foster homes.
Comprehensive care for children with cancer.